This Return & Exchange Policy has been created to protect our customers’ rights and clearly explain the procedures for returns and exchanges.
Orders are handed closed. ( If you wish to try a pair before purchasing, you can try it with the courrier man before purchasing the order EXCEPT in perfumes orders you’re more than welcome to visit our store to try any perfume).
customers have the availability to check the order before receiving the product except in perfumes orders.
customers have the availability to refuse the order if it has any problem in size during receiving the product(Sneakers or apparels)
To be eligible for a return or exchange, the following conditions must be met:
1. Product Condition
o The product must be in its original condition, unused, unworn, and free from any signs of use, installation, or damage.
2. Packaging & Accessories
o The product must be returned in its original packaging, including all accessories, parts, and items received with the order.
Non-Returnable / Non-Exchangeable Products
• Perfumes: Due to health and hygiene considerations, perfumes cannot be returned or exchanged.